HiThrive's rewards portal allows you to combine your points balance with a personal credit card to purchase any reward, even if your points don't cover the full cost. You're in control of how many points to apply.
How it works
1. Add items to your cart
Browse the rewards catalog and add any items you'd like to redeem, including gift cards, company store items, or any other available rewards. Items from different catalog types will appear as separate sections in your cart.
2. Review your order summary
Your cart will display a subtotal in points across all items. Under Pay with Points, you'll see the maximum number of points you can apply toward this order based on your current balance.
3. Choose how many points to use
In the Points to use field, enter any amount up to your available balance. The remaining cost will be charged to your credit card.
Note: You cannot enter more than your available points balance. If you enter an amount that exceeds it, the field will flag an error and prompt you to correct it before proceeding.
4. Add a credit card
If a balance remains after your points are applied, you'll need a card on file to cover it. If you don't have one saved, click Add card and enter your payment details.
5. Checkout
Once your points and card are set, click Checkout to complete your order.
A few things to keep in mind
Points conversion is shown in real time as you adjust the points field (e.g. 1,000 points = $10)
Gift cards are final. Once issued, they cannot be returned, refunded, cancelled, or exchanged
Your shipping address is shown at checkout. Update it before completing your order if needed
Questions about your points balance? Visit the Your redemptions tab in the rewards portal to review your history, or contact your administrator.