In HiThrive, team member activation and deactivation are typically managed automatically through your HRIS integration. However, there may be instances where you need to manually adjust a user's status. Follow the steps below to manually activate or deactivate team members.

Accessing User Segments

1. Navigate to the Admin Portal:
   Go to the Users section in the HiThrive Admin Portal.
   URL: HiThrive Admin Users

2. Select the “Segments” Tab:
   In the Users section, select the Segments tab to view user segments.

3. Choose the Active User Segment:
   Locate the Active Users segment (marked as Default) and click to edit.

Manually Adjusting Users

1. Adding/Removing Users:

   • Inclusion List:
     To manually activate a user, search for the user or paste their email into the Inclusion List. This will add them to the segment even if they don't meet automated sync conditions.

   • Exclusion List:
     To manually deactivate a user, add their name or email to the Exclusion List. This will remove them from the active segment, overriding the HRIS sync.

Saving Changes and Reviewing

1. Preview Segment:

   • After making changes, go to Step 4: Preview Segment to review users in the segment.

2. Save:

   • Click Save to apply changes.

Important Notes

• Real-Time Sync:
  Manual overrides take effect immediately, but automated rules will continue to run unless conditions are adjusted.

• Audit Your Changes:
  Regularly review user segments to ensure accuracy, especially after large organizational changes.