HiThrive empowers you to design and iterate the perfect recognition and rewards program for your organization. Set points budgets organization-wide, or customize them by department, location, or individual team member and feature.
Below, we walk through HiThrive's two recognition features – Shoutouts and Spot Celebrations – and how to best use them together.
Shoutouts (Peer-to-Peer Recognition)
Shoutouts form the foundation of your recognition program. They are accessible to all team members, easy to send, and customizable. Everything happens directly within your communication tool (MS Teams, Slack) or at the top of your web app.
Shoutouts include:
- Shoutout message/recipients
- Core value
- Point value
- Visual (GIF or custom asset)
Points Options:
- Free form entry: Enter your point allocation (up to your available budget).
- Dropdown: Preset point increments to choose from.
- Predefined: Each shoutout has a predetermined point value.
See an example here.
Spot Celebrations
Spot Celebrations provide a more significant form of recognition, typically reserved for substantial achievements, contributions, or personal milestones. They require an additional step or two to compose but have a greater impact.
Spot Celebrations include:
- Shoutout message/recipients
- Point value or preselected gift(s)
- Public post or private message
- Visual (eCard)
- Budget – personal or group
See an example here.
Using Shoutouts and Spot Celebrations Together
For best results, use Shoutouts as the default recognition method. Their ease of access and composition make them effective. Incorporate a tiered recognition program to reinforce special moments using the points dropdown option.
Example: By default, each shoutout equals 0 points. Allow each team member to increase one shoutout per period (month, quarter, or year) to a determined point value for special recognition.
This approach avoids asking team members to differentiate between similar features. Spot Celebrations can then be reserved for life events, achievements, etc., and permissioned to specific team members.
If your program necessitates the use of both Shoutouts and Spot Celebrations for all team members, HiThrive can accommodate that design and many organizations may find it preferable. However, beware that this approach introduces more complexity and requires team members to know which feature to use when.