In addition to HiThrive fulfilled reward marketplaces (Amazon, Premium gifts, eGift Cards, Charities, Cashouts), you can create a rewards catalog that incorporates items that are unique to your organization.
These items may include those in (2) categories:
- Branded Merchandise (swag)
- Culture Rewards (Lunch with the CEO)
Branded Merchandise
To facilitate branded merchandise, HiThrive has integrated with several branded merchandise partners to automate the fulfillment of your desired products. Design your products, pull them into the HiThrive platform, and make them available for your team members to select or pre-connect them to a celebration (birthday, work anniversary, new hire announcement) for automated sends / fulfillment. Ask your account representative about how to get started.
In addition to HiThrive's integrated partners, if you have an existing relationship with a vendor, you can still add your products to HiThrive for your user's selection (or to connect to an automated celebration). The difference between this and one of the integrated partners is that these sends will not happen automatically. Designated team members will however receive notifications when a redemption occurs with the relevant information to manually fulfill the items.
Culture Rewards
Culture rewards include awesome $0 cost items (ex. VIP parking spot for the day, a playlist for the company happy hour, etc.), may have material value (ex. expense lunch with a work friend or company swag), or time-value (an additional day of PTO). All are unique to your organization. You create the items, add the images / descriptions, assign a point value, and will ultimately be responsible for fulfillment. For Culture Rewards, HiThrive will send admins a notification upon team member redemption to let you know that there is a reward to fulfill. A redemptions log can always be accessed in the Rewards Activity view. Once fulfilled, you can close it out as complete.
Adding Custom Items to your Store
- To add items to your store, navigate to the Admin Portal -> Rewards -> Custom catalog.
- Select 'Add a catalog item'
- If you are importing a product form an integration, select 'import product' at the top of the screen, otherwise follow the steps below
- Create a title
- Add a product description
- Select country availability (skip if available everywhere, simp