Overview

HiThrive’s Occasions functionality allows organizations to pre-configure commonly sent spot celebrations, ensuring a consistent, streamlined, and on-brand recognition experience. Whether celebrating a new baby, a major achievement, a quarterly culture award, or other personal / team milestones, Occasions makes it easy for teams to send meaningful acknowledgments with just a few clicks.

Key Benefits

  • Pre-Configured Celebrations – Standardize frequently used spot celebrations to ensure consistency.
  • One-Click Sending – Reduce time spent setting up individual celebrations.
  • Customizable Gift Options – Attach gifts, points, or personal messages to celebrations.
  • Brand-Aligned Messaging – Maintain a consistent recognition experience across teams.

How to Use Occasions in HiThrive

Step 1: Access Occasions

  1. Log into the HiThrive Admin Portal.
  2. Navigate to the Occasions section under Spot Celebration Settings.

Step 2: Create a New Occasion

  1. Click “Create Occasion” and enter the Occasion Name (e.g., “New Baby Celebration” or “Quarterly Culture Award”).
  2. Add a Description (e.g. "Each manager may send 1 Above & Beyond award per quarter")
  3. Select an Icon

Step 3: Configure Gift Options (Optional)

  1. Attach a predefined gift (such as a product, gift card, company swag, etc.).
  2. The default country is "Rest of World" which is available to all team members regardless of location. When using "Rest of World" you can only select items that are available globally, which include points and swag.
  3. To select other items, you will need to consider the locations of potential recipients and create a country and gifting option for each.
  4. Note: You may also select specific country options and then a fallback "Rest of World" that applies to any country not separately identified.

Step 4: Select a Card

  1. Select the default card that is attached to your Occassion.
  2. Note: You can add customized cards by following the steps outlined here.

Step 5: Launch & Monitor Usage

  1. Enable the Occasion, making it instantly available for senders.
  2. Track usage analytics to monitor how often Occasions are sent and the impact they have.

Best Practices for Using Occasions

🎉 Align with Company Culture – Create Occasions that reflect your organization's values and traditions.
🎯 Encourage Consistency – Use Occasions to reinforce key milestones across teams.
📊 Monitor Engagement – Leverage analytics to assess utilization trends and adjust occasions and associated budgets as needed.