To ensure that HiThrive notifications and communications reach your team's inboxes without being filtered or blocked, your IT administrator will need to add the following IP addresses and sender address to your organization's email allowlist.
IP addresses
Add the following IP ranges to your email gateway or spam filter allowlist:
IP Range |
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Sender address
Add the following address to your email allowlist:
Sender Address |
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Who should do this
These changes are typically made by an IT administrator in your email security platform (e.g. Microsoft Defender, Google Workspace Admin, Proofpoint, Mimecast, or similar). If you're unsure where to make these changes, share this article with your IT team.
Questions? If you're still experiencing delivery issues after whitelisting, contact HiThrive support and we can help troubleshoot.