HiThrive AI helps team members write more specific recognition by prompting for context and generating a draft they can edit. It is available in Slack, Microsoft Teams, and the web app as an optional step inside the existing Shoutouts composer.
Recognition is personal, and this kind of assistance won't be right for every culture. Control over whether HiThrive AI is available sits with your organization.
Turning HiThrive AI off
Navigate to your Shoutouts settings in the HiThrive admin portal
Find the Writing Assistant setting
Toggle it off
Save your changes
The change applies across every surface immediately. Team members will no longer see the option to open HiThrive AI from the composer in Slack, Teams, or the web app.
You can re-enable it at any time using the same setting.
What changes for your team
When HiThrive AI is on: Team members see an option to open the writing assistant inside the composer. Using it is entirely their choice. Anyone who prefers to write their own shoutout simply doesn't open it.
When HiThrive AI is off: The composer behaves as it did before HiThrive AI launched. No option appears, and no other part of the shoutout flow is affected.
Either way, the rest of the Shoutouts experience is unchanged. Recipients, values, points, GIFs, and visibility settings all work the same.
How HiThrive AI handles context
HiThrive AI works only from what the sender types into it. It does not pull from employee profiles, past shoutouts, HRIS data, or performance records. If a sender provides thin context, HiThrive AI asks a follow-up question rather than inventing detail.
Drafts are always editable before sending, and the sender chooses whether to send at all.
💡 Questions about HiThrive AI for your organization? Reach out to help@hithrive.com.